Shipping Policy

At PRINEWRISTX, we are committed to delivering your orders in a safe and timely manner. Please read the following shipping terms carefully:

Order Processing Time

• All orders are processed within 3–5 business days (excluding weekends and holidays).
  

• During peak seasons, sales, or unforeseen delays, processing time may be slightly longer.
  

• Once your order has been shipped, you will receive an email confirmation containing your tracking number.

Shipping Time

• Standard delivery takes 7–15 business days, depending on your location and local courier services.
  

• Delivery delays may occasionally occur due to customs inspections, weather conditions, or courier issues that are beyond our control.
  

• We are not responsible for delays caused by incorrect shipping addresses provided by customers.

Shipping Costs

• Shipping fees are calculated at checkout based on your shipping destination.

• Any applicable customs duties, import taxes, or fees are the responsibility of the customer.

Tracking Orders

• Customers can track their orders using the tracking number provided in the confirmation email.
  

• Please allow up to 48 hours for tracking information to update after shipment.

Lost or Stolen Packages

• We are not liable for packages lost or stolen after being marked as “Delivered” by the courier. Customers should contact the courier service directly in such cases.

Customs and taxes

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.

Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which are determined by your local customs office.

Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

Wrong address disclaimer

It is the responsibility of the buyer to make sure that she or he enters the address correctly. We cannot guarantee address changes due to strict shipping schedules. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.

If the order arrives at your country and:

• The customer refuses to accept the package

• The number of attempts is made in the country of destination to deliver the package.

We reserve the right to abandon the package(s) and will not be responsible for any refund.